Salesforce is a globally recognized customer relationship management (CRM) app with over 150,000 enterprises using it to support their Sales & Service offerings. One of the advantages that compel enterprises to use Salesforce is its ability to support customizations and integrations. Since no two enterprises have same business processes, they can customize the Salesforce instance and integrate it with range of applications such as CPQ, ERP, etc to support their unique business processes.
Another advantage of using Salesforce is its commitment towards innovation. Salesforce rolls out hundreds of innovative features thrice a year with its seasonal releases i.e.Spring, Summer, and Winter. With these benefits also comes responsibility. Whether you’re a Salesforce Admin, Business user, or system architect, you need to test the Salesforce instance to ensure that it is fulfilling your business purpose.
Salesforce can also be used for insight sales. Insight sales refers to the process of using data and analytics to gain insights into customer behavior, preferences, and needs in order to make more informed sales decisions. Salesforce provides a powerful analytics platform called Einstein Analytics that allows businesses to analyze their sales data and gain insights into their customers and sales performance.
Although testing is crucial for digital transformation success, however, it is often considered as a major bottleneck if performed manually due to unexpected delays and inadequate coverage. Salesforce is a complex app that can easily get customized and integrated. Furthermore, it offers role-based access. So, manually writing test cases with different roles, covering critical workflows and integrations can be very challenging as well as time-consuming. Apart from this, Salesforce ecosystem is continuously evolving. So, enterprises need to keep pace with changes and updates. However, manual testing approach isn’t fast enough to ensure accurate and faster deployments.
Let’s check why to perform Salesforce Regression testing
Application lifecycle
Enterprises keep on enhancing their Salesforce instance based on their changing business needs. They keep on introducing new features, customizations and integrations to support their unique business processes. Prior to deployment in the production, these changes need to be tested to understand their impact on existing configurations.
Seasonal Updates
Salesforce rolls out hundreds of innovative features thrice a year in this seasonal releases. QA teams need to test these release to find out issues before they hit the production. Before implementing the changes, IT managers need to understand whether updates haven’t negatively impacted any existing configuration, customization, or critical integration.
Releases from Salesforce AppExchange Vendors
Many enterprises use one or more applications from Salesforce AppExchange. Whenever, third-party vendor rolls out update, it’s too require regression testing.
Salesforce Test Automation – You Key to Success
Salesforce test automation helps in reducing test execution and application development time, enabling developers, admins, and architects to quickly build and release applications and enhancements. Automated Salesforce testing takes over monotonous and repetitive test cases while helping enterprises by offering change management maturity and avoiding business disruptions. Test automation also minimize maintenance efforts and helps QA teams to focus on testing rather than maintenance.
Let’s discuss benefits of Salesforce Test Automation
Faster time to market
Test automation ensures quick feedback about the enhancements and updates, allowing developers to quickly rectify defects while helping IT managers to make well-informed decision on the optimization of the release.
Improved Consistency
Since test automation is involved, regression cycles are more consistent and robust. There will not be any deviations since no guesswork is involved.
Improved Coverage
Rather than testing everything, test automation is all about risk-based testing using the change impact assessment. When you use test automation framework, it autonomously recommends test cases based on the highlighted risk or impacted areas, delivering adequate coverage to cover gaps.
Autonomous Automation
Identifying existing configurations/ business processes and maintenance of test scripts are two major challenges that enterprises face. With self-configuration and autonomous healing of test scripts, these issues can be addressed perfectly. Self-configuring engines help you understand your existing configurations while auto-help capabilities automatically heals up the impacted scripts without requiring human intervention.
Accelerated Regression
Since configurations can be understood easily and test script maintenance becomes minimal, regression cycles can be executed quickly. By incorporating test automation into your DevOps pipelines, you can test early, often, & comprehensively.
Conclusion
Thus, we can conclude from the above text that test automation is not a luxury rather than a necessity for digital transformation success. In case of Salesforce, it is very crucial since the update release cycle is thrice a year. Any enterprise that want to leverage innovation to achieve competitive advantage should bring in test automation.
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