A chat app is not only helpful for your users but also for the developers. In-app chat interfaces are widely popular for team collaboration, gaming, messaging, live chat, and customer support. What if you develop an app, but it has no options to contact the customer support team? How will the users contact you if they don’t find any “contact us” icon? This can put a dent on your reputation as a developer because users won’t want to use the app for long. But using a chat UI for your application can make all the difference.
It helps you develop a responsive chat interface containing all the essential elements needed for interactive chat experiences. You may have come across mobile games where players can interact with each other while playing. How do you think that happens? Or maybe a celebrity interacts with his/her followers through a video app where fans can send questions through direct messages. These are possible when you use a chat UI kit for the respective application. You can even offer personalized effects for chats like dark or light mode, web and mobile versions, and so on.
Types of chat UI
Before getting into the benefits of the chat UI kit for your application, let’s take a look at the different chat UIs you can develop using this type of kit:
- Team Chat UI – You can come up with a messaging app that has the feel of Twist or Slack, along with a classic email thread layout.
- Social Messenger UI – This will allow you to develop your chat UI that looks like Facebook Messenger, WhatsApp, or iMessage.
- Live Chat UI – This type of chat UI comes with Livestream features, meaning users can interact with others while recording live videos. It is best for interaction during real-time events.
- Game Chat UI – This is suitable for Xbox live that allows interaction in multiplayer games.
- Customer support UI – This type of UI contains chatbots where users can contact the sales and support staff whenever required.
Benefits of chat UI kit
1. Design
A chat UI kit’s design philosophy is to provide designers with tons of templates, thus giving them enough options to develop the best chat interface for any application. This means you can create a unique style for the interface, but it still has all the features that make chatting easy from the app. You can even add new features later while updating the application. This flexibility allows you to make new changes so that users don’t feel monotonous after using the app for a few weeks.
2. Chat message lists
The chat UI kit contains a feature called chat message lists that displays messages, channels, attachments, date separators, and indicators. It helps you sort the messages according to their date. You can even give the option to categorize messages according to the ascending or descending order of dates or show the latest messages on top. With accurate dates, you can manage your messages better. It reminds you which messages you should reply to immediately and which ones you can respond to later.
3. Chat channels and lists
Don’t you see a green dot on the corner of a profile on messenger? It means that person is online. You can have the same features on your app by using a chat UI kit. In addition to displaying the list of active profiles in your messaging list, it also shows the people who have already read your text. This is similar to the “blue ticks” you see on WhatsApp. Once you see a double tick on the receivers’ profile, it means they have received the message. When you see the double tick turning blue, it means that the respective person has read your text.
4. Chat threads UI
Threads keep your conversation organized. Take any messaging app you want, and you will notice that texting takes place in the form of conversations. This not only helps to keep the conversation organized but also allows you to stay on the topic. You can even enable a feature where users can press a message for a couple of seconds to reply to that text specifically.
5. Chat message UI
Apart from replying to a text, the chat UI kit also allows users to add features like muting conversations for weeks, months, of a year, flagging any offensive message, deleting a message for the sender and the receiver, retrying to send a message that failed to deliver, and editing a message after sending it. Suppose you are chatting with a customer care executive, and he/she asks for your delivery number. You mistakenly provide the wrong number but want to correct it as soon as you realize your mistake. The edit or delete option gives you a chance to rectify that mistake and provide the correct number.
6. Chat emoji reactions
Emojis help people to react to conversations. Enabling emojis can make any conversation lighter, allowing people to use your app for a long time.
7. Chat message input UI
It takes significant time to compose a perfect message, including emojis, gifs, or stickers. But to enable these features in your application, you need to use the chat UI app that allows people to attach images, videos, or any other file in their conversations. You can even have a library of stickers, emojis, and gifs in your chat UI so that people can search them according to the mood they want to represent.
8. Messenger cards UI
This allows users of your app to see links in different colors to differentiate them from other texts. On the other hand, you can use the chat UI kit to format the displays of links and customize the images, headers, and interactions.
If you want to introduce the chat option on your app, make sure you do it perfectly to not complain about the function. The chat UI ensures that developers can provide multiple chatting options on the app to make the most of the feature while using the application.
Also Read: Live Chat- The Next Frontier For Improving Brand Value of Business!
